Contact
If you are an existing customer, please use your dashboard access link to visit the help center for priority support.
Frequently asked questions
1) I subscribed but didn’t receive the access link.
This is often due to a typo in the email address provided, or the email may have ended up in your junk or spam folder.
To help us resolve this, please email us at hello@surelyremote.com and make sure to include the phone number you used during registration. This will help us locate your access link and resend it to you.
2) Do you offer phone support?
No. Support will be via email. If you’re an existing customer, please create a support ticket through your dashboard for priority assistance. If you're not yet a subscriber, you can reach us via email at hello@surelyremote.com. We typically respond to all emails within 24 business hours.
3) What job categories are available?
We offer job listings in various categories such as Accounting & Finance, Business & Management, Computer & IT, Content Creation, Customer Service, Data Entry, Data Science & Analytics, Design, Education & Training, Engineering, HR & Recruiting, Sales & Marketing, and many more.
4) Is there a job guarantee?
We connect job seekers with remote job opportunities, but we do not influence hiring decisions, guarantee interviews, or ensure job placements. Your success in landing a job depends on your skills, qualifications, and how well you match the employer's requirements.
5) What will the salary be?
Not all companies disclose salary details upfront, as they can vary. If you’re shortlisted, you will have the opportunity to discuss and negotiate your salary directly with the employer. Some employers may decide on the salary after considering your experience and qualifications.
6) How long is my subscription valid? Does it auto-renew?
Your subscription is valid for one year and does not auto-renew.
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Scalelink, South Janatha Road, Palarivattom Junction, Kochi 682025