Welcome to www.surelyremote.com. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our services, you agree to these terms. If you do not agree to these terms, do not use our services.

2. Service Description

Surely Remote is a remote jobs portal that connects job seekers with remote work opportunities. We aggregate and display remote job listings from various employers and sources.

3. User Responsibilities

You are responsible for your use of the website and services, including the legality of any content you submit or activities you engage in.

4. Intellectual Property

The original content, design, and functionality of this website are the exclusive property of Surely Remote and are protected by intellectual property laws. Third-party content, including company logos, job descriptions, and employer information, remains the property of their respective owners and is displayed under fair use for informational purposes.

5. Limitation of Liability

Surely Remote will not be liable for any indirect, incidental, special, consequential or punitive damages resulting from the use of our services.

6. Governing Law

These terms are governed by the laws of the jurisdiction in which SurelyRemote is established, without regard to its conflict of law provisions.

7. Service Disclaimers

Please note that we are a job aggregator platform and do not guarantee job placements or salaries. Our mission is to connect you with legitimate remote job openings, but securing a role depends on many factors including your skills and qualifications.

Important Notice:

• We do not guarantee job placement or a specific number of jobs in any particular category or domain
• We cannot guarantee interviews or job placements as we do not influence hiring decisions
• Your success depends on your skills, qualifications, and how well you match the employer's requirements
• Job availability depends on real-time market demand and employer postings, which can fluctuate
• The service is provided as-is, and your subscription grants you access to all available features and listings at the time of use

8. Safety Guidelines & Fraud Protection

⚠️ IMPORTANT SAFETY WARNINGS:

Payment Scams

NEVER pay money to any company offering job placement, interviews, or employment opportunities. This is a major red flag indicating a scam.

Legitimate employers and recruitment agencies NEVER:

• Ask for upfront fees, registration costs, or "processing charges"
• Request payment for job applications, interviews, or job guarantees
• Demand money for training materials, certificates, or work equipment
• Ask for payment to "secure" a position or "hold" a job for you

Personal Information Protection

Protect your sensitive information:

• NEVER share your KYC, bank details, credit card information, or government ID numbers during initial communications
• Be cautious about sharing personal addresses or detailed personal information until you verify the employer's legitimacy
• Legitimate employers may request this information only AFTER a formal job offer and for official employment documentation

Common Red Flags to Watch For

• Poor grammar and spelling in job postings or communications
• Vague job descriptions with unrealistic pay promises
• Immediate hiring without proper interview processes
• Work-from-home packages that require upfront payment
• Wire transfers or cryptocurrency payment requests
• Pressure tactics to "act fast" or "limited time offers"
• Email addresses from free providers (Gmail, Yahoo) for official communications
• Requests for remote access to your computer or personal devices

Identity Theft Prevention

• Verify company legitimacy by checking their official website and reviews independently
• Research the hiring manager and company through professional networks
• Be wary of job offers that seem too good to be true
• Trust your instincts - if something feels wrong, investigate further

Reporting & Action Steps

If any company or individual contacts you regarding job opportunities found on our platform and requests payment for employment services, this is fraudulent activity. Scammers may contact you through various channels including phone, email, WhatsApp, or other messaging platforms, often impersonating legitimate companies. Please:

• Do not send any money or share financial information
• Report the incident to us immediately at hello@surelyremote.com
• Block and avoid all further communication with the fraudulent party
• Consider reporting to local authorities if you have suffered financial loss

Platform Disclaimer

Remember: Real companies pay YOU for your work, not the other way around. While we make every effort to curate legitimate job listings and remove fraudulent postings when identified, the dynamic nature of job aggregation means that some illegitimate listings may occasionally appear despite our screening efforts. Users are responsible for independently verifying the authenticity of job opportunities and employers. Always exercise caution and perform due diligence before sharing personal information or accepting job offers.

We are not liable for any damages, losses, or harm resulting from interactions with employers or third parties found through our platform.

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Refund Policy

1. Eligibility for Refund

Customers who request a refund within 24 hours of the transaction are eligible for a full refund.

2. Requesting a Refund

To request a refund, please contact our customer service team at hello@surelyremote.com with your order number and reason for the refund.

3. Processing Refunds

Eligible refunds will be processed within a reasonable timeframe, typically within 5-10 business days.

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Privacy Policy

1. Collection of Information

We collect personal information that you provide to us directly, such as when you register for an account, use our services, or contact customer support.

2. Use of Information

The information we collect is used to provide, maintain, and improve our services, to communicate with you, and to comply with legal obligations.

3. Protection of Information

We implement a variety of security measures to maintain the safety of your personal information.

4. Sharing of Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without your consent, except as described in this policy.

5. Your Rights

You have the right to access, correct, or delete your personal information. Please contact us to exercise these rights.

6. Changes to the Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

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Frequently Asked Questions

1) I haven't received or can't find my access link.

You can have your access link sent to your email again by visiting the Sign In page. This is often the quickest way to regain access.

Sometimes, if you didn't receive the initial email, it may be due to a typo in the email address you provided, or the email may have landed in your spam or junk folder.

If you've already tried the link above and still need assistance, please email us at hello@surelyremote.com with the phone number you used during registration. We will help locate your access link and resend it to you.

2) Do you offer phone support?

We provide support exclusively through email. Existing customers can submit a support ticket via their dashboard for priority assistance. If you are not yet a subscriber, you can reach us at hello@surelyremote.com. We strive to respond to all inquiries within 24 working hours.

3) What job categories are available?

We feature a wide range of remote job listings, including:

We offer job listings in various categories such as Accounting & Finance, Business & Management, Computer & IT, Content Creation, Customer Service, Data Entry, Data Science & Analytics, Design, Education & Training, Engineering, HR & Recruiting, Sales & Marketing, and many more.

4) Do you guarantee job placement or a specific number of jobs?

We connect job seekers with genuine remote job opportunities, but we do not influence hiring decisions and therefore cannot guarantee interviews or job placements. Your success depends on your skills, qualifications, and how well you match the employer's requirements.

Similarly, we do not guarantee a specific number of job listings in any particular category. Job availability depends on real-time market demand and employer postings, which can fluctuate.

The service is provided as-is, and your subscription grants you access to all available features and listings at the time of use.

5) What is the expected salary for the positions?

Salary details are not always disclosed by employers and can vary. If you are shortlisted for a position, you will have the opportunity to discuss and negotiate your compensation directly with the employer.

6) How long is my subscription valid, and does it auto-renew?

Your subscription is valid for one year and will not automatically renew.

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Contact Us

If you have any questions about these Terms, please contact us at hello@surelyremote.com

This website is owned and managed by SCALELINK
Scalelink, Kochi 682025